Professional Mechanical Services Privacy Policy

1. Information We Collect
We collect personal information that you provide directly to us when you request HVAC or refrigeration repair services from Professional Mechanical Services. This includes:

Contact Information: Your name, phone number, email address, and service address.
Service Details: Appointment history, equipment specifications, payment records, and communication notes.

2. How We Use Your Information
We use your information solely to:

Schedule, perform, and manage HVAC and refrigeration services.
Communicate with you regarding service updates, estimates, and invoices.
Improve our customer service and business operations.

3. SMS and Text Message Consent

Web Form:

By submitting your phone number via our Contact Us or Home page form, you opt in to receive service-related text messages from Professional Mechanical Services. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. Please refer to our privacy policy and SMS terms and conditions on our website.

Our messages will be used for appointment reminders, technician arrivals, quotes, payments, invoices and cancellations.

No Marketing Sharing: No mobile information or SMS consent will be shared with any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text to Join Option:

You can opt-in to receive service-related text messages by submitting a form on our Home or Contact Us pages, or by texting HELP to 770-933-7055 Professional Mechanical Services. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe.

4. Data Security and Sharing

Third-Party Sharing: We do not sell, rent, or share your personal information with third parties for their independent use, except as required to fulfill our services (e.g., credit card processors) or to comply with the law.
Security Measures: We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.

5. Your Rights and Choices
You can update your contact details or opt-out of promotional communications at any time by contacting us directly. To stop receiving SMS messages, reply STOP to any text message you receive from us.

6. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstance, if any, we use and/or disclose it.

7. Contact Us
If you have questions about this policy, or would like to correct, amend or delete any personal information we have about you, please reach out to us at Professional Mechanical Services.

Phone: 770-933-7055

Email: info@professionalmechanicalservices.com